Return Policy


If you are not happy with the photobook received, please take a picture and upload it to our Customer Support Form WITHIN 21 DAYS upon you receive the order. This will help us to understand and resolve your problem quickly.

We will provide you a replacement if the detect or issue is due to our fault such as wrong order delivery or production damages.

Note that we will not able to issue you a replacement under the following conditions:

  • If you claim the defect after 21 days of receiving your order .
  • If the defect is not caused by us, such as the typo error, low images resolution, original image too bright or too dark, wrong order quantity, etc.